General Catalog 2021-2022 [ARCHIVED CATALOG]
Customer Service Certificate
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Return to: Programs of Study
C25370CS
Curriculum Description
The Office Administration curriculum prepares individuals for positions in administrative support careers. It equips office professionals to respond to the demands of a dynamic computerized workplace.
Students will complete courses designed to develop proficiency in the use of integrated software, oral and written communication, analysis and coordination of office duties and systems, and other support topics. Emphasis is placed on non-technical as well as technical skills.
Graduates should qualify for employment in a variety of positions in business, government and industry. Job classifications range from entry-level to supervisor to middle management.
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Semester Hours Credit Total: 8
Semester Hours Credit Total: 6
Total Semester Hours Credit: 14
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Return to: Programs of Study
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