General Catalog 2022-2023 
    
    May 19, 2024  
General Catalog 2022-2023 [ARCHIVED CATALOG]

Customer Service Certificate


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C25370CS

Curriculum Description

The Office Administration curriculum prepares individuals for positions in administrative support careers. It equips office professionals to respond to the demands of a dynamic computerized workplace.

Students will complete courses designed to develop proficiency in the use of integrated software, oral and written communication, analysis and coordination of office duties and systems, and other support topics. Emphasis is placed on non-technical as well as technical skills.

Graduates should qualify for employment in a variety of positions in business, government and industry. Job classifications range from entry-level to supervisor to middle management.

Typical Course Sequence Course and Hour Requirements


Semester Hours Credit Total: 8


Semester Hours Credit Total: 6


Total Semester Hours Credit: 14


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